Get in Touch With Us
Thank you for stopping by. Whether you have a question, a suggestion or simply want to share your thoughts, we are glad you are here. This page explains the easiest way to reach us and what you can expect once you do.
How to Contact Us
The best way to reach our team is by email. Please write to us at info@capelmonastery.co.uk and a member of our team will read your message personally. We do not use automated replies to answer real questions, so every response comes from a person.
What You Can Write to Us About
We welcome messages on a wide range of subjects. Some of the most common reasons people get in touch include:
- Corrections: if you spot something on the site that looks out of date or unclear, we would like to know so we can check it and put it right.
- General questions: if a page has left you unsure about something, ask us and we will do our best to explain.
- Feedback: tell us what you find helpful and what could be better. Honest comments help us improve.
- Partnership or media enquiries: please include your name, organisation and a short summary of your request.
Helping Us Help You
To get a clear answer quickly, it helps if your email includes a few simple details:
- A short subject line that sums up your message
- The web address of the page you are writing about, if relevant
- A brief description of your question or concern
Please do not send passwords, bank details or other sensitive personal information by email. We will never ask you for these.
When to Expect a Reply
We aim to respond to most messages within two to three working days. During busy periods or public holidays, it may take a little longer. If your message needs us to look into something in detail, we may send a quick note first to let you know we are working on it.
Your Information
Any details you share with us are used only to read and answer your message. To learn how we handle and protect your data, please read our Privacy Policy. For the rules that apply when using this website, you can find everything in our Terms of Use.
A Final Note
Every message matters to us, from a single-line question to a detailed suggestion. We read them all and use what we learn to make this site clearer and more useful for everyone. We look forward to hearing from you.